T: +1-345-946-6283
E: info@ombudsman.ky
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All Government authorities, companies and departments including the Information Commissioner’s Office (ICO) should be committed to openness, accessibility and compliance with the Freedom of Information Law (2015 Revision).  The objectives of the law are to promote accountability, transparency and encourage public participation in the decision making processes of Government.

For further information relating to Freedom of Information at the ICO, or to request information, please contact.

Information Manager: 
René Lynch

Physical Address:
3rd Floor, Anderson Square
64 Shedden Road
George Town
Grand Cayman, Cayman Islands

Mailing Address:
PO Box 2252
Grand Cayman KY1-1107


FOI matters and general matters - This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Monday to Friday, 9:00am to 4:00pm 

How to make a Request for Information

The process for accessing information under the FOI Law is easy!  Follow these instructions, and also see our FAQ page:

  • Put your request in writing

    Put your request in writing (letter, fax, or email) to the Information Manager "IM" at the Public Authority you believe has the records you seek. If you wish, you may use the standard FOI Request Form.  To identify the correct Public Authority and Information Manager's contact details use the List of Public Authorities (compiled by the Cayman Islands National Archive, September 2017).

  • Provide enough details to identify the records you seek

    Make sure you provide enough detail to allow the IM to identify and locate the records you seek. While you do not have to tell anyone why you are making the request, sometimes providing more information will help the Information Manager answer your request more fully.

  • The Information Manager will assist you if you need help with your request.

    If you are not sure what records to ask for, contact the IM at the applicable public authority for assistance.  Also remember that you can look up who holds records in Government by consulting the Government wide Publication Scheme.

  • If your request reaches the wrong public authority, the authority has an obligation to transfer it to the right public authority.
  • As much as possible ask for “records”

    Most FOI requests made to government are for “information” rather than for “records”.   However, the FOI Law grants a right to access “records” not “information. Therefore, you should try and make your request for a “record”, if you know what it is. If you are not sure what record may contain the information you are looking for, you should ask the IM, and he/she will assist you in refining your request.

     “Records” include correspondence, emails, faxes, maps, plans, drawings, photographs, discs, tapes, sound tracks, film, microfilm and any other media in which information is stored. 

     This example may help you distinguish between “records” and “information”:

    • An example of a request for a record is: “I want access to the travel receipts for the month of December”. 
    • An example of a request for information is: "How much did government spend on travel in December?”.
  • Some fees may apply

    There is no fee for making a request. However, public authorities are allowed to charge a fee for copying and shipping the records to you. You may be able to prevent this fee by asking for electronic copies to be sent to your email address. If you do not have the means to pay the fee (or have another good reason) you may request that the IM or the responsible Chief Officer waive the fees.

    For more information on copying and shipping fees that may be charged, please see Schedule 3 of the Freedom of Information (General) Regulations, 2008.
    Please note that many public authorities routinely sell certain documents to the public (outside of FOI). Making an FOI request for those records will not reduce or eliminate the applicable fees.

  • The FOI Law requires a response to your request in 30 days

     A public authority must acknowledge your request within 10 calendar days, and fully reply to you within 30 calendar days. However, they may in writing extend this period by another 30 calendar days for good cause.

  • There are slightly different time lines for requests that need to be transferred to another public authority. The transfer itself must be completed within 14 calendar days, and the second public authority then has 30 calendar days from the date of the transfer. They can also extend this period by 30 calendar days for good cause. 

  • The IM may refuse access to some or all of the records you request

     The FOI Law allows for a number of valid reasons why records may be withheld from you. Most of these take the form of “exemptions” under the Law. One or more exemptions may apply to a record or part of a record that you have requested. Where an exemption applies, the public authority may not be required to disclose the record or part of the record. You are entitled to know exactly which legal reason is being applied by the IM. 

     The exempted part of a record is usually redacted or “blacked out”, but if an exemption only applies to a part of a record, the other parts have to be disclosed.

  • If you are not satisfied...

    If you do not get access to the record you want, or if you do not receive a reply at all, your first recourse is to contact the IM and request an internal review. Internal reviews are conducted by the responsible Chief Officer.

    If after the internal review has been conducted you are still not happy with the response you have received, you can appeal the matter to the Information Commissioner’s Office.

FOI Information Request Form

Disclosure Log of FOI Requests to the ICO

Cost to make an FOI request

There shall be no fee for inspection of an FOI record within a Public Authority.  However, a requestor may be required to pay reproduction and disbursement costs.  Details concerning costs and payment are contained in the FOI Regulations.

Classes of Information held by the ICO

A class of information is a way of collecting together similar types of information. The Information Commissioner’s Office holds records in two broad categories; Operational Records and Administrative Records . Below we have listed the functions, activities and record series’ from our file plan. If you are intending to make a request, the following classes of information will help you explain more precisely which records you are seeking, or where the information may be found.

Publication Scheme

The ICO, in accordance with the FOI Law, publishes a publication scheme which outlines who we are, what we do and what type of information we hold. It is intended to help the public identify the type of records it would like to access.

The publication schemes for the Cayman Islands government are published on an annual basis each January in the Cayman Islands Gazette. While the schemes themselves are only formally updated once a year, all the information contained in the scheme is listed on this website. Updates to the website are made frequently to ensure that the information is current and relevant. The document library section of this website, lists and links you to various policies, manuals, administrative papers and operational procedures.

You can download a copy of our publication scheme below.

 You can download the whole-of-government 2015 Publication Scheme here:


Information Commissioner’s Office, PO Box 2252, Grand Cayman KY1-1107, CAYMAN ISLANDS T: +1-345-946-6283
E: info@ombudsman.ky Open to the public: 9:00am – 4:00pm


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