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How to Get Through to a Representative
- Dial the phone number for the company
- Wait for someone to answer
- Use the company’s chat service on their website
- Have patience and keep trying
- Use the general customer service number instead of a specific department
Dialing Instructions for Reaching a Representative
- Dial 333 to get connected
- Press 0 multiple times to reach a representative
Device Connectivity Explanation
- A router allows wired and wireless devices to use the internet connection and communicate with each other without the internet
Tips for Modem Replacement
- Buy a compatible modem and router
Ways to Reach a Real Person on the Phone
- Dial the number and wait
- Use chat services on the website
- Have patience trying different numbers
- Use general customer service instead of specific departments
- Press 0 repeatedly
- Press keys quickly
- Some systems will connect you after invalid entries
Contact Information for Customer Support
- Verizon: 1-888-553-1555
- Lenovo: 1-855-253-6686
- HTC: 1-866-449-8358
- Google: 650-253-0000
Contacting Customer Service on the Phone
- To reach a live person, dial the company’s number and press 0 repeatedly
- Wait on hold and have patience
- Use chat services on their website
- Call general customer service instead of specific departments
Improving Customer Service
- Ask for feedback through surveys
- Start improving problem areas
- Take care of employees
IRS and Google Contact Numbers
- IRS main: 800-829-1040
- IRS refund status: 800-829-1954
- Google customer service: 1-888-303-0813, press 5 then 4
Efficient Ways to Contact a Live Person
- Call local branches
- Say "agent" or "representative"
Call Management Tips
- When receiving a call: Swipe the circle to answer. Swipe down to reject. Rejected callers can leave messages
USPS and AT&T Customer Service
- USPS customer service: 1-800-ASK-USPS, live service Monday-Friday 8am-8:30pm EST, Saturday 8am-6pm EST
- AT&T customer service: New service – 888-333-6651, Order status – 877-782-8870, available 24/7
Initiating a Call Etiquette
- Identify yourself and your company
- Ask if it’s a convenient time
- Use first names if permitted
Enhancing Phone Communication
- Voice tone importance
- Phone support energy tips
Speaking with a Customer Service Representative
- To reach a live person for customer service, dial the company’s phone number and press 0 repeatedly
- Have account information ready
- Be prepared to wait and speak politely
- Use chat services, email, or social media
- Contact local branches or say "agent" or "representative"
Customer Service Contact Specifics
- Boost Mobile: 888-402-7366, weekdays 4am-8pm, weekends 4am-7pm PST
- USPS: 1-800-ASK-USPS, hours vary
- AT&T: New service – 888-333-6651, order status – 877-782-8870
- Straight Talk: Multiple contact options available
- Microsoft: 1-855-836-3987
- Google: 1-855-836-3987
- IRS: Main number – 800-829-1040, Refund status – 800-829-1954
Call Reception and Initiation
- Swipe to answer or reject incoming calls
- Proper phone call etiquette
