Interpersonal Skills Overview
Interpersonal skills are behaviors used to interact with others in workplaces, social situations, or families. Key skills range from communicating and listening to attitude and behavior. They include communication but also decision-making and working in groups.
Importance of Interpersonal Skills
Organizations hire for interpersonal skills. These skills build relationships, help you adapt to change, interact effectively, and bring out the best in teams. Interpersonal skills are sometimes called social skills, people skills, soft skills, or life skills.
Examples of Interpersonal Skills
The most important interpersonal skills are communication, collaboration, emotional intelligence, self-confidence, problem-solving, and flexibility. These skills indicate job performance and organizational success. Leadership is an example of interpersonal skills that holds significance in the workplace. Effective leaders exhibit interactive skills such as sympathy and patience for decision-making.