Who Are the Workers in a Coffee Shop?

Job Description of a Barista

A barista prepares and serves coffee and other drinks to customers. They create a welcoming environment. They do not grind beans, transport beans, buy beans, or clean the shop.

Small Cafe Staffing

About 8-9 employees is average for a starting, small coffee shop. Most employees are part-time, except maybe the store manager.

Qualifications for Baristas

No set qualifications. Employers want friendly people and provide training. Some want GCSE English and math. Work experience in food/customer service helps.

Staff of Coffee Shop

A coffee shop team requires a variety of roles to help you keep your shop running smoothly. When hiring, it is essential to ensure you have the right staff that can complete the tasks for each role. Main roles are barista, cashier, and shift supervisor. A POS system will streamline tasks, reduce training time, and increase efficiency. Look for coffee aficionados with excellent customer service skills. Passion for coffee and ability to discuss it with customers is key.
One barista per 3-4 tables per shift. 6-7 back of house staff per 50 customers.
Coffee shops appeal to a wide range of customers with diverse preferences and needs – young professionals, students, parents, and retirees. There is growing demand for high-quality beans and complex brewing methods. Entrepreneurs can create successful ventures by catering to different segments of the market.

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