- Problem-solving
- Decision-making
- Leadership
- Communication
- Strategic planning
- Judgement
- Ethical values
- Time management
- Motivation
- Delegation
- Conflict resolution
- Budgeting
- Analytical thinking
- Business acumen
- Interpersonal effectiveness
- Listening abilities
A General Manager manages the goals of multiple departments and must have practical communication skills. They also need strong leadership skills and dynamic organizational skills to keep operations running smoothly.
General Manager’s Responsibilities:
- Formulating strategy
- Managing people
- Establishing policies
- Overseeing staff, budgets, and operations
Four essentials for effective general management skills development:
- Visionary leadership
- Strategic thinking
- Negotiation and conflict management
- Team-building & interpersonal skills
Six Management Fundamentals:
- Shaping the work environment
- Setting strategy
- Allocating resources
- Developing managers
- Building the organization
- Overseeing operations
A General Manager’s role involves:
- Setting vision and strategy
- Managing staff and operations
- Employing marketing strategies
- Overseeing the budget
Effective General Manager Focus Areas:
- Influencing people
- Strategic vision crafting
- Setting performance standards
- Assigning accountability
- Developing business concepts
- Defining people concepts
- Coordinating managers
- Building bench strength