Customer Behavior and Shopping Trends at Convenience Stores
67% of shoppers visit a convenience store once a week or more, showing loyalty to favorite brands. In Asian countries, convenience stores are common due to high density. The average stop takes 15 minutes, with $5-10 spent during last visits. Costco tops the gas station list, and growth rates nearly doubled or tripled from the previous year. Inflation remains a major, regionalized issue.
Convenience Store Operations and Technology
Convenience stores combine various services and goods like snacks, drinks, milk, bread, and cheese, with some locations even offering ticketing and postal services.
- 7-Eleven stands as the largest chain globally, with over 62,000 stores.
- The Unmanned Convenience Store market is expected to grow significantly.
- Digital tools such as apps help in streamlining operations while enhancing guest engagement and loyalty.
Market Trends and Global Expansion
Standalone or attached to gas stations, convenience stores cater to customers 24/7. Operating efficiently with controlled rent and inventory pressure is crucial for profitability. The sector continues to evolve, introducing new services and expanding product ranges to meet consumer needs.
Convenience Stores in the UK
Convenience stores in the UK are adapting to consumer preferences by expanding services and product offerings, including click-and-collect options. The trend shows that customers utilize convenience stores beyond quick purchases, engaging in grocery orders and prescription pickups.