Overview
A server assistant works in a restaurant, assisting the servers. Their main responsibilities include preparing tables, delivering food, bussing tables, refilling drinks, and processing payments. The position provides an opportunity to gain experience in customer service and working in a fast-paced environment. Server assistants support the operation of the restaurant so that customers have a good experience.
The job requires strong communication skills, multitasking abilities, and dedication to customer service. A server assistant helps the server or waiter bus the tables and provide an enhanced customer experience. Server Assistants often receive tips in addition to their hourly income.
Key Responsibilities
Server Assistant job duties include:
- Greeting customers and taking their drink orders.
- Bringing drinks to customers.
- Preparing and refilling beverages.
- Assisting servers with processing payments.
- Removing trash and sanitizing restaurant menus.
- Performing end-of-day clean-up duties.
- Resetting tables after guests leave.
To be successful as a server assistant, you should be well-organized and able to work in a fast-paced environment. Ultimately, an outstanding server assistant should demonstrate effective communication skills and achieve excellent customer service at all times.
Salary Information
The median salary for a Server Assistant is $25,010, with the average salary being $26,300. Both the median and average roughly describe the middle of the Server Assistant salary range, but the average is more easily affected by extremely high or low salaries.
The duties and responsibilities of a Waitress include:
- Welcoming and seating guests.
- Taking guest orders and communicating them effectively to the kitchen.
- Memorizing the menu and offering recommendations to upsell appetizers, desserts, or drinks.
Waiter/Waitress duties may require working in shifts and/or occasionally during weekends and holidays. The goal is to provide an excellent overall dining experience for guests.
To help develop a detailed and effective Waiter/Waitress Job Description, a template is provided that can be used as a reference when creating a job description for a business. Adjust the template to ensure the details are relevant to the specific company and position being filled.
As an Assistant Waiter/Waitress, you will:
- Assist a Waiter with the service for food and beverage of an assigned station/team in the restaurant.
- Provide guests with courteous and professional service.
- Create a pleasant dining atmosphere.
- Enhance the overall dining experience by anticipating guest needs.