Kohl’s allows returns within 180 days with or without a receipt. Premium electronics and watches have a 30-day return policy and require the receipt.
Without a Receipt
If you don’t have a receipt, you’ll get a merchandise credit. If you paid with a Kohl’s Charge or credit card, they can look up the purchase for a refund or exchange. Returns are accepted at any location. If a credit card was used, they can look up the purchase and process a refund or exchange. You can exchange clothing without a receipt if they can access order history. Mail returns require an online order invoice.
Special Conditions
- Premium electronics and watches require proof of purchase for returns.
- In-store purchases must be returned to the same store.
- Most merchandise, except electronics and watches, can be returned without a receipt by getting a merchandise credit.
- Photo ID may be requested.
Note: The wide selection allows convenient shopping with hassle-free returns.