Dry cleaning uses a chemical solvent containing little water to clean clothes and fabrics. It prevents stretching and shrinking. The solvent cleans the surface of materials but does not penetrate the fiber like water. Some clothes cannot be washed in water. PERC is a colorless, nonflammable liquid solvent used primarily for dry cleaning and degreasing metals.
To remove protein stains, dry cleaners use enzymes to "digest" proteins. They do not use regular dryers. Different fabrics react differently to heat so clothes are dried in other ways to avoid damage. If a dry cleaner damages an item, compensation is based on its lifespan. Lifetimes can be short. A silk dress or dress shirt may only last two years. Socks last about one. Sentimental value does not factor in.
To manage a dry cleaner, develop a clear business plan and maintain good customer service. Invest in quality equipment and supplies and stay current on industry trends to improve the business. A small dry cleaning shop can make at least $30,000 profit per year after expenses. Use apps for customer contact and install a garment management system. Benchmark performance and single-task instead of multitasking.
The dry cleaner attaches a unique number to each item to ensure clothes are returned after cleaning. Most use paper tags stapled to clothing. For regular customers, some use barcoded iron-on strips. Large computer-controlled machines clean items from various clients together. Although liquid solvent dampens garments, it dries much faster than water. Solvent is reused instead of drained like dirty washing machine water.
To start your own dry cleaning business, find an ideal location and decide your services. Develop a business plan focused on customer service and invest in quality equipment. Expect a profit of around $30,000 per year. Use apps and loyalty programs to foster relationships with customers. Comply with environmental and safety regulations for using solvents. The key is attention to detail in cleaning delicate fabrics.