Responsibilities of a Salesperson
- Selling products and services
- Maintaining positive business relationships
- Guiding buyers in purchasing decisions
- Attending to customer complaints
- Collecting outstanding bills
- Collecting credit information about customers
Duties of a Salesperson
- Greeting and helping customers
- Providing product information
- Assisting with orders and transactions
- Negotiating prices
- Maintaining customer relationships
Salesperson’s Primary Function
The fundamental duty of a salesman is selling. This duty includes meeting the prospects, presenting and demonstrating the products, inducing the prospects to buy, taking orders and effecting sales. Guiding the buyers is another duty. A salesman should guide the buyers in buying the goods they want.
The Role and Importance of the Salesperson
The primary responsibility of a salesperson is to increase sales. For order getters this will involve identification of customers, presentation, demonstration, handling objections and closing the sale.