LegalZoom offers a 100% money-back guarantee. If you’re not satisfied with their service, you can request a refund within 60 days of purchase.
Depending on when you made your purchase, partial refunds may still be available beyond the 60-day window if certain conditions are met. You’ll be required to provide feedback about your experience. LegalZoom considers this through an internal dispute resolution process. In some cases, credits or other alternatives may be offered.
LegalZoom also offers a satisfaction guarantee for subscription services. This allows you to cancel or receive a refund within the first days of purchase, depending on the service. If eligible for a refund, LegalZoom will promptly issue it in the same manner as your original payment.
Contact LegalZoom directly if you’ve filed for a refund but haven’t received your money within expected timelines. Their customer support can provide assistance and ensure your subscription is canceled if desired. Monitoring payment systems for refund transactions is also recommended, as these typically take a few working days to process.
You can cancel your Legalzoom subscription and auto renewal at any time, but the process depends on how you originally signed up. If you subscribed directly through the Legalzoom website, you can also cancel using the website. Provide all the related data asked by the service reps to complete the cancellation process.
To cancel your LegalZoom subscription, send an email to [email protected] and request support to cancel your account. Your LegalZoom subscription may show up on your statement: Legalzoom.com.
Call customer service at (800) 773-0888. Ask to speak with a representative. Provide them with your customer details and request cancellation of your account. You will receive a confirmation email.
To cancel the automatic renewal of your RA Service, notify LegalZoom of your intent to cancel by:
- Calling Customer Care Center at (800) 773-0888
- Cancelling online through the “My Account” portal.
For any reason, you can cancel your LegalZoom account by logging into your account and navigating to the My Account page. Click the Cancel button under the Account Information section to process your cancellation.