Baggage Handlers in the Aviation Industry
Baggage handlers work for airlines, not airports. Within airlines, baggage handlers are informally called “rampies”. They load and unload luggage and cargo for transport on airplanes. Baggage includes suitcases, boxes, trunks, animal crates, etc. They may also de-ice planes or clean interiors. Ramp agents typically earn $14-$27 per hour.
Duties and Responsibilities
A key duty for baggage handlers is quickly and efficiently loading and unloading luggage. This helps keep flights on schedule by enabling quick deplaning and baggage claim. Other tasks can include de-icing planes and guiding aircraft. The work requires strong communication and English abilities.
Baggage Handling Process
Baggage handlers help airline passengers by transporting luggage between planes and baggage claims. Many airports use barcode scanners to track bags and ensure proper handling.
Baggage Handling and Lost Baggage
Lost airline baggage can frustrate passengers, but airlines use advanced systems to monitor bags during journeys and trace last locations. Airlines work together with airports to find and return lost bags, often using databases and algorithms. Some airlines offer handlers opportunities to advance into management or transition to other airline areas like customer service.