eBay Money Back Guarantee Overview
eBay’s Money Back Guarantee ensures buyers get refunded if an item arrives damaged or defective. Start a return within 30 days of receiving the item. It refunds buyers if items don’t arrive, are faulty, damaged, or don’t match listings. Decline returns if your listing states no returns. Contact buyers directly with questions.
How eBay’s Money Back Guarantee Works
Get refunds through eBay’s Money Back Guarantee policy if items don’t arrive, are damaged, or don’t match listings. You are automatically entitled to full refunds. Review sellers’ returns policies before buying as some sellers don’t allow returns. Sellers provide returns policies and instructions on product pages.
Coverage and Eligibility
If you don’t receive an item or it doesn’t match the listing, eBay will cover the refund through its Money Back Guarantee policy. The eBay Money Back Guarantee provides coverage for many eBay transactions, ensuring buyers can get refunds if issues arise. It safeguards buyers’ interests. Eligibility for the eBay Money Back Guarantee includes: non-delivery if a buyer doesn’t receive the purchased item and item not as described if the received item doesn’t align with the listing.
Returns and Refunds Process
You can get refunded when a transaction goes wrong as eBay offers a Money Back Guarantee on every transaction. Check the seller’s return policy before buying. Then follow easy steps to make returns. Whatever you buy on eBay is likely returnable.