Whether or not a lawyer should charge for the first consultation continues to be debated. The search for a balance between commitment to users and business sustainability makes exploring the advantages of charging essential.
Benefits of Charging for Consultation
- When clients pay for a consultation, commitment and responsibility are created, generating greater predisposition to value information.
- The economic investment also increases the perception of quality.
It’s reasonable for a lawyer to charge an initial fee if they wish, but charges and conditions must be clear before the appointment. The fee must be reasonable. A consumer shouldn’t hear of a charge at the consultation if there is one.
Ellen Freedman raised sensible points about the initial consultation with a prospective client. Everything she says applies to lawyers, accountants, and professional firms.
Referral Process
Most inquiries come from referrals. I request their email and send a one-page PDF outlining processes, fees, and practices. If agreed, we set up a meeting.
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