The responsibilities of a salon manager include enforcing staff compliance with health and safety policies, identifying ways to increase salon revenue, ensuring salon equipment is serviced and repaired, and providing the salon owner with regular updates. You will need to be a team leader who motivates, analyzes operations, and ensures smooth service delivery.
Salon managers gain hands-on experience by working in various salon roles. They are responsible for hiring and training staff, promoting customer service, advertising services, ordering products, and ensuring occupational health and safety compliance. Additionally, they are tasked with servicing clients, reviewing standards, pricing retail, following up on complaints, generating business, staffing, directing workers and managing finances.
Responsible for profit and customer satisfaction, managers lead teams to provide excellent service and follow regulations. They oversee operations to maximize profitability, control tidiness, enforce hygiene, handle customer inquiries and ensure the salon runs smoothly.
Duties include hiring and training, creating work schedules, monitoring employees, budgeting and promoting the business. These roles are crucial in maintaining a healthy and positive team environment and ensuring service operations run smoothly.
Requirements for being a salon manager include a cosmetology license, management experience, office and organizational skills. They must also possess:
- A high school diploma or GED
- Proficiency in Microsoft Office applications
- The ability to work in a fast-paced environment
- Strong leadership skills
Managers should have a deep knowledge of all salon services and products, basic bookkeeping knowledge, and the ability to multitask and work under pressure.
Responsibilities may differ depending on company size. A small salon may require the manager to handle reception and records, while a larger operation might have distinct individuals controlling each area.