Job Description of a Cafe Assistant
Cafe assistants support daily cafe operations by taking orders, making simple drinks, using espresso machines, serving food and drinks, cleaning tables, seating patrons, refilling glasses, taking dishes to the kitchen, and standing entire shifts. Their duties vary but skills include friendliness, multi-tasking, and handling cash.
Requirements and Responsibilities
- There is no NSW minimum age for casual or part-time work, but fifteen is the most common minimum age for cafe work.
- Responsibilities common to assistants include:
- Serving quality drinks
- Properly handling equipment
- Responding politely to orders and complaints
- Accurately handling payments
- Serving quickly and efficiently
- Demonstrating menu knowledge
- Observing health standards
Qualifications and Opportunities
- Typical qualifications are a high school diploma and retail, hospitality, or customer service experience.
- Assistants should work well in teams and chaotic environments, multi-task, and accurately take orders. Some employers require high school diplomas. Experience is preferred.