Organizational Structure of Starbucks
Starbucks utilizes a matrix organizational structure combining functional and product-based divisions. The structure has three main elements: functional hierarchy, product-based divisions, and geographic divisions.
- Functional Hierarchy: Provides a framework for implementing strategies and managing business development.
- Product-Based Divisions: Focus on different functions such as human resources, finance, marketing, and sales.
- Geographic Divisions: Reflect regional uniqueness and enable decentralized decision-making for managing global operations.
Evolution of Starbucks’ Structure
Starbucks adapts its structure to current business needs and industry leadership demands. The hybrid matrix structure combines vertical and horizontal components, creating intersections between business entities.
Organizational Culture at Starbucks
Starbucks Coffee boasts an organizational culture characterized by belonging, inclusion, and diversity. The company’s culture is defined by servant leadership, a relationship-driven approach, and a commitment to inclusion and diversity. This culture permeates internal programs and interactions with customers, reflecting the essence of Starbucks’ coffeehouse chain business.