Bupa Overview
Bupa is an international not-for-profit private healthcare company. It provides health insurance, care homes, health at work services, hospitals, dental clinics, and health assessments.
Bupa Services
- Bupa runs over 300 residential care homes in the UK.
- Bupa Dental Care is a leading provider of private dentistry with 480 dental centers across the UK and the Republic of Ireland.
- Bupa Health Services comprises 50 health clinics and the Cromwell Hospital in London.
- Bupa Global serves over 510,000 International Private Medical Insurance customers.
Key Information
An employee inappropriately copied and removed some customer information from Bupa Global, affecting 19,595 Australian customers. No financial or medical information was compromised.
Business Operations
- Bupa lost customers in Britain in 2011.
- Bupa focuses on expanding its dentistry business in Britain while also exploring overseas markets in Asia and Latin America.
Legal Issues and Challenges
- Bupa faced challenges in France related to profit transfer and legality issues.
- In Chile, Bupa’s policy of setting premiums based on gender and age was deemed unconstitutional, leading to compensation payments.
- Bupa pays VHI subsidies and challenged the scheme’s legality in the earliest hearing.
Bupa in Australia
- Bupa is the largest privately-owned health provider in Australia, supporting over four million customers.
- Bupa operates 78 Australian nursing homes, facing recent challenges in meeting standards and resident safety protocols.